Who these terms are between
Orchard and Oar Bookings LLC, which operates under the name Orchard and Oar, and you. The office is a Florida limited liability company with its office at the address printed at the foot of every page of this site.
What happens at this desk
It arranges reservations with companies that operate trips. It does not operate any trip, provide any accommodation, carry anybody anywhere, or hold client money. It arranges no carriage by air or by sea and it holds a contract with no carrier.
Our part and their part
Ours is to describe departures accurately, to put your dates to the operating company, to give you that company's figure and terms in writing before you agree to anything, and to place the reservation as instructed.
Theirs is everything that happens on the trip: the accommodation, the transport, the guides, the safety of it and the liability for it. Their contract governs your booking, including cancellation, changes and what happens if a service is not provided.
Payment, refunds and delivery
No payment is taken by this office, so no refund can arise from it. Every invoice, receipt and refund is a matter between you and the operating company under its terms.
Nothing physical is sold or shipped from this site. Confirmations and documents come to you electronically from the operating company. There is no returns process here because there is nothing here to return.
Accuracy, and where it ends
Figures on this site are starting figures quoted by operating companies and they change. Seasons shift, operators withdraw departures, and a price confirmed against your dates is the only price that means anything. Nothing on this site is an offer capable of acceptance.
Nothing here is a promise about weather, wildlife, water levels, light or anything else outside human control.
What is not offered at all
Insurance of any kind. Advice on visas, passports, immigration, vaccination, health, law or finance. Currency exchange, lending or any financial product.
Governing law
The law of the State of Florida governs these terms and any dispute arising from them.
Revising these terms
Revisions happen. Whatever stands on this page at the hour you write in is the version your request falls under.
Orchard and Oar Bookings LLC
1401 E Broward Blvd, Suite 305Fort Lauderdale, FL 33301
+1 (954) 522-3140Calls run one way only: this office answers what reaches it and starts nothing of its own, by voice or by message.
reservations@orchardandoar.com
No opening times are posted. What is promised instead is the wait: a written request is answered inside one business day, and that is the undertaking the office will be held to.
